News Letter - Executive Search International - Recruitment for Hospitality and Theme Park / Leisure Industries - Australia, Japan, and South East Asia
Executive Search International - Executive Recruitment for Hospitality and Theme Park / Leisure Industries - Australia and South East Asia, Japan
Executive Search International - Executive Recruitment for Hospitality and Theme Park / Leisure Industries - Australia and South East Asia, Japan

News Letter



4th June 2004
 
A WARM SMILE AND A FRIENDLY GREETING

It's nice to know in a world that's full of rage that at least there is one safe haven; inside your hotel.

Everything in this modern world drives us mad. Every straw seems like the last straw. Was it ever thus?. I don't think so. Compared with our state of limitless fury I think 20 or 30 years ago people were calmer.

And what are these spontaneous eruptions about?

They're about junk mail.
People who jump queues.
Any phone call in which you hear the phrase" Your call is important to us"
Any call to any company, requiring you to press buttons 5 minutes before you get to talk to a human.
Loud music in public places.
Delivery men who compel you to take the morning off then not turning up.
Non washable keyboards for computers.
Any kind of body piercing.
The disappearance of real shops and their replacement by coffee shops, hairdressers and estate agents.
Tasteless tomatoes.
Speed cameras.
Banks that cannot spell your name correctly.
Bank fees and charges.
Wording " Conditions apply"
Missing screws in do it yourself assembly furniture.
Fast Food that looks nothing like the photo above the counter.
Viewing Houses advertised by estate agents that look nothing like the photo in their window.
The term "Ocean glimpses"
Viagra emails.
The mere mention of the words "Tax cuts"
( Please feel free to add)


Take politics. Ministers no longer resign when they do something wrong. They must be forced out at gunpoint. Then they try and sneak back into public life when no one is looking.

In business, Chairman and Chief Executives stroll away from corporate failures with vast cheques. There is no responsibility. Nothing is anyone's fault.

Dictators who destroy a country and take safe haven on the Riviera.

There is no one to complain to because everyone is blaming everything on everyone else.

Cars are a focal point for rage. Drivers hate pedestrians as well as other drivers. Pedestrians hate drivers and everyone hates cyclists.

Maybe we are just doing it to one another.

So when next you are standing in the lobby of your hotel. Keep in mind the rage outside and the safe haven you provide, and give a warm smile and welcome to your guests , because we surely need it.

Have a enjoyable weekend. And give a hug to your partner, wife, kids, brothers, sisters, nieces, nephews, mum, dad .

Very Best Regards,



Stuart Mullins
 
  • Many thanks to Marcus Berkman writer for the Brisbane Sunday Mail for the article above. Please feel free to add what annoys you.

 

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