IThe Hotel
and Resort Market in Australia is running on empty, there is
a severe shortage in most areas in hospitality. Food and
Beverage, Front Office Staff, Room attendants the list goes
on.
Why?
Overseas is booming - Dubai, Oman , Saudi, Jordan, Maldives,
Macau, China, Vietnam, India, Hong Kong, Seychelles,
Singapore ,South America. And more.
Dubai has another 50 hotels coming on line in the next 18
months, most of which dwarf what we have in Australia. In
fact they have been asked recently by the Government to slow
down
500, 600, 700 rooms with 7, 10, 14 Food and Beverage
outlets. Acre sized swimming pools, super spas, and large
gyms.
Dubai Land with Universal Studios, The Casino's in Macau
throwing cash at you, China is going well, as is most of S.E
Asia
Over 100 hotels and Resorts being built in China, The
Maldives opened up another 30 islands for Resort
development.
Resort World on Denaru Island is huge with a Casino, Hard
Rock Hotel and around 2000 rooms going up
The Australian Mining industry is booming and able to offer
more $$$$'s as they can make Billions in profits.
Large Shopping Centres are springing up everywhere and they,
like Hotels require cleaners, and pay quite well.
These days It’s cheaper to fly, so easier to move from one
country or one city to another.
So why is there a shortage in Australia of quality floor
staff, housekeeping attendants in the Hotel industry.
Pay, conditions, opportunity are a big factor in acquiring
staff.
These Hotel companies Over Seas offer tax free ( net dollars
) salary with no outgoings, this is a big, big saving to the
Floor attendant , Housekeeping supervisor or Executive
Housekeeper.
Why would you work in Australia when you can get better pay
else where and in most cases overseas, tax free , net US
dollar, plus Free Accommodation, F&B Medical plus bonus.
What you are up against here in Australia is that this
country has become incredibly expensive. No matter what spin
the Government or big business tell you, you can feel it in
the hip pocket everyday.
The tax system does not assist one little bit. Plus levies,
fees, from all levels of Government and Corporate enterprise
eating into your pay packet. Land of the fair go or land of
the gouge?
Sydney alone is one of, if not the most expensive cities in
SE Asia.
The call of US net dollars, no tax and no expenses outgoing
at the end of the month is very, very alluring, especially
in quality SE Asian or Middle Eastern locations.
Ex pats will not usually come home to pay 46c in the dollar,
plus our myriad of levies and fees which is stifling. Have
you seen your airline ticket lately, or your rates notice
have you noticed the little add ons?
Q: So how do you get quality housekeeping people? Good
question? My answer:
1. In my opinion some of the most dedicated Housekeeping
staff are in SE Asia and India, Maldives and these people
have learnt from the best 4 and 5 stars properties in the
world and will bring this expertise and attention to detail
to Australia. A quality 4 star in SE Asia, in Australia
would be in some cases a good 5 star.
2. South Pacific same as above these people are willing to
learn, and have great smiles however this may be lost after
they see the tax and fees taken out of their pay.
3. Advertise in New Zealand, as their dollar is less than
the Aussie and this can be used a quality marketing tool. In
fact anywhere where the countries dollar is quite a bit less
you may be on a winner
This to me is are great markets to tap, however, the hurdles
that you have to overcome to get them here through
government red tape and unions stating,” this is taking true
blue Aussies jobs” ………..BOLLOCKS.
You would have already discussed this with your GM or HR
Manager. A good talented HR Manager knows how to woo the
powers to be.
To me best web sites to contact overseas applicants are:
www.ehotelier.com shows all hospitality recruitment
companies world wide and by clicking on their web sites you
will find a myriad of positions.
www.catererglobal.com excellent for viewing available
engineering positions you will be amazed.
For NZ and pacific of course use Seek or Career One
Yes you will receive 100s of resumes but you will find gems,
it takes time and effort however you may well end up with
some very, very talented and dedicated people
If you want to keep your people:
DO NOT MAKE A PROMISE YOU CANNOT OR THE HOTEL CANNOT KEEP
OR WILL NOT LIVE UP TO.
THIS IS THE NO 1 REASON WHY PEOPLE LEAVE....BROKEN PROMISES,
NOT SALARY.
OFFER A ROOM WITH A VIEW. GIVE THE CANDIDATE A CLEAR VISION
OF WHERE THEY CAN GO AND HOW THEY CAN DEVELOP. WITHOUT
VISION THERE IS NO HOPE. DON’T BS JUST TO GET THEM ON BOARD.
Very Best Regards,
Stuart Mullins
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“THE BEST PLACE TO LOOK FOR HELPING HAND
IS AT THE END OF YOUR ARM"
Anon
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How to Hire and Keep Quality Housekeeping Staff?
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Are Salaries Dropping? Are the Days of the Well
Renumerated Ex Pat Manager Numbered?
A Warm Smile and a Friendly Greeting
Promises? What Promises?
Why Would 1 Million Australians Live Permanently Overseas?
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